Meet Our Staff

Zoe Pizzie – Chief Operating Officer

Zoe has been appointed as part-time Chief Operating Officer to provide leadership and operational management to the charity, within the strategic policy and accountability framework approved by the Board of Trustees.

Jenni Herrett

Jenni Herrett – Fundraising Manager

Jenni is one of our Senior Managers.  Jenni is one of the founders of the charity and is responsible for generating  income primarily from Trusts, Foundations and Local Authorities and maintaining effective relationships with them.

Lorna Herrett

Lorna Herrett – Activities Manager

Lorna works full time and has been part of the office team since 2013. Lorna is responsible for coordinating, developing, researching and planning activities across all age groups for Kangaroos members. Lorna is also Safeguarding Lead and leads some groups.

Emily Day – Activities Coordinator

Emily began her journey with Kangaroos as a volunteer in 2012, then became a paid sessional worker. In July 2021, Emily joined the operations team as Activities Coordinator. Her role includes the coordination, development, and planning of clubs, activities and the virtual programme. Emily also leads in ensuring the members’ care plans and records are up to date and she still plays an active role supporting members and sessional staff during sessions.

Samantha Norgate

Samantha Norgate – Fundraising Coordinator for Business, Community and Events

Samantha  has been with Kangaroos since 2012 and works part-time.  Samantha is responsible for all of our Business, Community and Events fundraising. Samantha helps to raise awareness of the organisation’s work and raises funds by the use of targeted external communications and events, as well as PR, marketing and business networking.


Melissa Bissell – Fundraising Coordinator for Individual Giving

Melissa joined Kangaroos in May 2021. Melissa looks after one-off gifts and regular donations from individuals, as well as donations from legacies and wills. Melissa is responsible for the supporter journey, raising awareness of the organisation’s work and championing excellent stewardship of donors. Her work also involves the development of individual fundraising initiatives.

Denise Tester –

Operations Assistant

Denise works part-time and joined Kangaroos in 2019. Denise is responsible for supporting the Operations and Quality Manager and the Activities Coordinator to deliver our clubs and activities. Denise is also responsible for recruiting and training volunteers.


Clare Beard – Finance Coordinator

Clare joined Kangaroos in Nov 2016 and works part-time. Clare  is responsible for our day to day finance function including payroll, invoices, expenses and financial data input

Ellen Hayward – Communications Coordinator

Ellen joined Kangaroos in October 2021 as our communications coordinator. With a background in marketing, corporate social responsibility and community engagement, Ellen brings a new perspective to the team. We are so excited to have her on board.

Sessional Staff

We have a bank of more than 40 sessional staff who run our clubs and activities and ensure the safety and support of our Members attending the sessions. It is the dedication, experience and knowledge of our sessional staff that underpins Kangaroos success and which results in such positive feedback from our members and their parent carers.

Many of our sessional staff work in local SEN schools or care organisations, bringing with them knowledge and experience to meet the needs of our members. Some of our staff have gained their experience by volunteering with Kangaroos and have been promoted to paid positions due to their dedication and commitment to our members.

Our sessional staff are trained in:

  • Safeguarding
  • Food Hygiene
  • Infection Prevention and Control
  • Manual Handling
  • First aid
  • Epilepsy awareness and emergency medication administration
  • Team Teach
  • Complex needs which includes tube feeding, oxygen, oral suctioning and catheterisation

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